Refund Policy


If for any reason you are unhappy with the OurDM service we will issue you a refund.

The following conditions should be met for a refund:

- The refund is only eligible in two hour after purchase.
- The refund is only eligible for new customers who have not made a previous order before.
- The refund is only eligible if your payment method is Credit (Debt) Card or PayPal payment via Paddle payment gateway.

To request a refund you nave to send a email with refund request to support@ourdm.store
Your refund request should contain the following information:

- ID of the service
- A reason of your refund request - description of the issues which you faced.
Your request must be sent from your OurDM account email address.

Effective: Mar 25, 2020
Last modified: Mar 28, 2020